Privacy Policy

Introduction

Welcome to Motoplexer ("we", "us", "our"). We operate the website www.motoplexer.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using Motoplexer, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register, place an order, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment method details (processed securely — we do not store card numbers)

Automatically Collected Information

When you access our website, we may automatically collect:

• Device type, operating system, and browser
• IP address and general location (city/country level)
• Pages visited, time spent, and clickstream data
• Referring URLs

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and invoices
• Respond to customer service queries
• Improve our website, products, and services
• Send promotional offers and newsletters (only if you opt in)
• Prevent fraud and ensure account security
• Comply with legal obligations

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

• Shipping & Logistics Partners — to deliver your orders (name, address, phone number only)
• Payment Processors — to securely handle transactions
• Legal Authorities— when required by law or to protect Motoplexer's rights

Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately at motoplexer@gmail.com if you suspect unauthorized access to your account.

Cookies

We use cookies to enhance your experience on www.motoplexer.com. Cookies help us remember your preferences, keep you logged in, and understand how you use our website. You can disable cookies in your browser settings, though this may affect some features.

Third-Party Links

Our website and social media pages (Instagram, YouTube) may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at motoplexer@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of Motoplexer after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Motoplexer
Lane-1 Ekta Colony Malak Road, Neelmatha,
Vijay Nagar, Lucknow 226002, Uttar Pradesh
Email: motoplexer@gmail.com
Phone: +91 86043 56197
Website: www.motoplexer.com